1. Introduction
Welcome to [Your Company Name] (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, mobile application, and any related services (collectively referred to as the “Platform”). By visiting, browsing, registering, or purchasing from our Platform, you agree to be bound by these Terms, as well as our Privacy Policy, Refund Policy, and any other legal notices published on our Platform.
These Terms constitute a legally binding agreement between you (“you,” “user,” “customer,” or “buyer”) and [Your Company Name]. If you do not agree to these Terms, you must not use our Platform or services.
We reserve the right to update, change, or replace any part of these Terms at any time. Updates will take effect immediately once posted on our Platform. It is your responsibility to check this page periodically. Continued use of the Platform following changes will be deemed as acceptance of the revised Terms.
2. Eligibility
By using our Platform, you confirm that:
- You are at least 18 years of age or the age of majority in your jurisdiction.
- You are legally capable of entering into binding contracts.
- You will not use our Platform for any illegal or unauthorized purposes.
- You will comply with all applicable local, state, national, and international laws.
If you are using our services on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms.
3. Account Registration
Some features of our Platform may require you to register an account. When registering, you agree to:
- Provide accurate, complete, and up-to-date information.
- Keep your login credentials confidential and secure.
- Accept full responsibility for all activity under your account.
- Immediately notify us if you suspect unauthorized access to your account.
We reserve the right to suspend, restrict, or terminate any account we believe is involved in fraudulent, abusive, or unlawful activities.
4. Products and Services
We aim to display accurate descriptions, specifications, and images of our products and services. However, we do not guarantee that all information is error-free, complete, or up to date. Colors and details may vary slightly depending on your device or display.
We reserve the right to:
- Modify or discontinue products without prior notice.
- Limit sales quantities at our discretion.
- Correct errors, inaccuracies, or omissions in product listings, pricing, or availability.
5. Pricing and Payments
All prices listed on our Platform are displayed in [currency] and include applicable taxes unless stated otherwise.
By placing an order, you agree to:
- Provide valid and accurate billing information.
- Authorize us (or our third-party payment processors) to charge your selected payment method.
- Accept responsibility for any additional charges, such as bank fees or currency conversion costs.
We reserve the right to:
- Refuse or cancel orders suspected of fraud.
- Limit or prohibit bulk purchases by resellers.
- Change prices at any time without notice.
6. Orders and Acceptance
When you place an order, you will receive an email acknowledging receipt. This acknowledgment does not mean your order has been accepted. We reserve the right to accept or decline your order at our sole discretion.
Order acceptance occurs only when:
- Payment is successfully processed.
- Products are dispatched to your shipping address.
If we cancel your order after payment, we will refund the full amount using the original payment method.
7. Shipping and Delivery
We offer shipping to various regions, subject to availability. Shipping costs, estimated delivery times, and applicable restrictions will be displayed during checkout.
While we make every effort to ensure timely delivery, we are not responsible for delays caused by:
- Courier or logistics partners.
- Customs clearance.
- Incorrect or incomplete shipping details provided by you.
Risk of loss or damage passes to you once the product is delivered to your designated address.
8. Returns, Refunds, and Exchanges
Our Refund Policy is incorporated into these Terms. In general:
- Eligible products must be returned within [X] days of delivery.
- Returned items must be unused, undamaged, and in original packaging.
- Certain items (such as perishable goods, intimate apparel, or digital downloads) may not qualify for returns.
- Refunds will be processed through the original payment method.
We reserve the right to reject returns that do not meet our criteria.
9. Intellectual Property
All content on our Platform—including but not limited to logos, text, images, videos, product designs, software, and trademarks—belongs to [Your Company Name] or its licensors.
You may not copy, reproduce, distribute, or modify any content without prior written consent. Unauthorized use of our intellectual property may result in legal consequences.
10. User Content and Conduct
If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content for business purposes.